asshengrottos

Terms of Service

Last updated: June 6th, 2026

General
1. This purchase is for a custom digital illustration service. No physical item will be shipped.
2. I have the right to reject any commission request for any reason.Payments
1. Payments can be made via BCA or blu by BCA Digital for Indonesian clients, and via VGEN for international clients.
2. 50% upfront before sketch, 50% after work completion.
3. 100% upfront payment allowed.
4. VGen platform fee is already included in the base price.
5. By making payment, the commissioner confirms that they are authorized to use the selected payment method.
6. In the event of a chargeback, payment dispute, or unauthorized transaction claim, all relevant records—including invoices, communications, approvals, and proof of delivery—may be submitted to the payment provider, platform, or financial institution for review.Revisions
1. Three revisions at maximum.
2. Major revisions are only allowed in the sketching stage.Deadline and Delivery
1. The work will generally be completed in around two weeks at maximum for simple ones, and one month at maximum for complex ones.
2. Completion times may vary depending on complexity and my personal schedule.
3. I will inform you if there are significant delays.Use
1. For personal use only.
2. Credit me if you post my work, but do not ping me (write it like this: @/asshengrottos).
3. All commissioned works are final.
4. I may display commissioned works in my portfolio or social media unless the commissioner requests otherwise beforehand. The keyword is bamboo.
5. Requests for deletion, modification, or refunds of completed commissions will not be accepted, regardless of the reason.
6. Do not feed my works into AI or use as NFT.Intellectual Property Rights
1. I retain all rights to my artwork unless explicitly agreed otherwise in writing.
2. Commissioners may not reproduce, redistribute, edit, trace, commercially use, or profit from my work without permission.Refunds
1. Full refunds are only available before the sketching stage starts.
2. No refunds will be given after the commission is completed and delivered.
3. If I am personally unable to complete the commission, a full or partial refund will be issued depending on progress made.Communication
1. Please provide clear references and descriptions for your commission request.
2. Excessively rude, demanding, or disrespectful behavior may result in cancellation of the commission.
3. By commissioning me, you acknowledge that you have read and agreed to my Terms of Service.

Workflow

Last updated: June 16th, 20261. Inquiry
Submit a commission request via VGen for international clients, or via this form for Indonesian clients. I will get back to you within 24 hours to notify you whether I accept your request or not.2. Follow Up and Payment
If I accept your request, I will send you a confirmation of the finalized details. This includes what kind of artwork you will get (headshot or bust up), the canvas size, description of the character and pose, the price, the payment deadline, and the artwork deadline. Some of the details (like price or payment deadline) written might be different from what you sent in the form, so please make sure to read carefully before agreeing. I will also send an invoice that you can pay if you already agree to my proposal. I will give you 2 x 24 hours to make the payment. If 1 x 24 hours have passed and you have not made the payment, I will send another reminder via email and the social media account you provided.3. Progress Updates
Progress updates will be sent at the sketch, rough color, and final stage.Notes:
- The sketch stage is used to confirm the overall composition, pose, and concept of the artwork.
- Please note that minor adjustments to shapes, proportions, or composition may still occur during later stages of the drawing process as I refine the artwork.
- Any substantial changes requested by the commissioner must still be made during the sketch stage.3.1 Sketch
Major revisions are only allowed here. What counts as major:
- Pose change
- Composition change
- Camera angle changeIf you chose the 50-50 payment method, I will ask for the next 50% before continuing to the next stage.*) Please note that the estimated deadline assumes that you respond to each progress update within 24 hours. Delayed responses may result in delays in the final delivery date.3.2 Rough Color
I will apply the base colors and establish the overall color scheme. Since I haven't continued to the lineart stage, major revisions are still allowed here.3.3 Lineart
Cleaner lineart of the art. Only minor revisions allowed, such as:
- Small detail fixes
- Small color adjustment3.4 Final
Only minor revision allowed here. For example:
- Color of the shading and highlight
- Background colorI will then send the final artwork uploaded on Google Drive via email. These are the files you will get:
- aaa
- bbb

Commission Info

Click the images for better view!

Details
- One character in either headshot or bust up
- Solid color background
- Headshot costs USD 15 / IDR 60k, and bust up costs USD 17 / IDR 70k
- Order via this form for Indonesian clients or VGen for international clients (please read TOS and workflow before ordering!)Includes
- One PNG of the character with no background
- One JPG for the character with background
- 1080 x 1350 px (Instagram post size)Important
- Please provide detailed references when available, such as character sheets and pose reference
- Tell me if you want the canvas to be another size
- Additional props/objects costs extra USD 2 / IDR 10.000What counts as props?
Hand-held objects, such as books, flowers, umbrella, etc.What doesn't count as props?
Wearable objects such as glasses, hats, accessories, etc.more samples available on my vgen portfolio